Last updated: 11 December 2025

At Vellobd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website Vellobd.com (the “Site”) or make a purchase from us.

Note: By using the Vellobd website, you consent to the data practices described in this policy.

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through Vellobd, we collect certain personal information from you, including:

  • Your name
  • Billing and shipping addresses
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

Automatically Collected Information

When you visit Vellobd, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and some of the cookies installed on your device
  • Information about the individual web pages or products you view, what websites or search terms referred you to Vellobd, and information about how you interact with our Site

2. How We Use Your Information

We use the information we collect from you to:

  • Process and fulfill your orders placed through Vellobd
  • Communicate with you about your orders, products, services, and promotional offers
  • Screen our orders for potential risk or fraud
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with Vellobd)
  • Provide you with information or advertising relating to our products or services
  • Comply with applicable legal obligations

3. Sharing Your Personal Information

Vellobd shares your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
  • We may share your information with shipping carriers to deliver your purchases
  • We may share information with payment processors to complete transactions
  • We may disclose your information if required by law or to protect our rights

4. Behavioral Advertising

As described above, Vellobd uses your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by:

5. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Retention

When you place an order through Vellobd, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Privacy Policy

Vellobd may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

8. Children’s Privacy

Vellobd does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any personal information to us.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

Email: hello@vellobd.com

Mailing Address:
Vellobd
Sugandha R/A, Panchlaish, 4203-Chattogram, Bangladesh]

10. Cookies and Tracking Technologies

Vellobd uses cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Third-Party Links

Our Site may contain links to other websites that are not operated by Vellobd. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. Vellobd has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Security

The security of your personal information is important to us at Vellobd. We use commercially acceptable means to protect your Personal Information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

This Privacy Policy is effective as of the date stated at the top of this page and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

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